Help / Frequently Asked Questions:
Before contacting us, please check if our Help section or the Game Guide pages for individual games to see if they can provide a solution to your query. For more information about the company and for corporate contact details, click here.
If you are having any problems making subs or transfers, then please try again at a later time if possible. If not then send an e-mail to one of the addresses below, outlining any changes you are trying to make and we'll get these done retrospectively for you.
You can send us an email at any time. We will endeavour to reply within 48 hours. Please contact the email address most relevant to your query by clicking on the link below:
If you would like to speak to us directly:
Telephone: +44 (0)207 428 2121
Opening Hours: 9:00 - 17:00, Monday to Friday
Mark Tinklin firstname.lastname@example.org
George Chapman email@example.com
Write To Us:
Games and Client Services Team
6 Erskine Road
London NW3 3AJ
Steve Ryan - Head of Marketing: firstname.lastname@example.org