If you require any assistance with your team, are having issues or have any questions please send an e-mail to [email protected]. Alternatively your query may be resolved by checking our FAQ's below.


I can't remember my login details, what can I do?

You can login using either your registered e-mail address or username. Enter one of these in the first login box, and your passwords, to login. If you don't know your password, click the 'lost password' link under the login boxes. We will then reset your password and send a link and temporary password to reset it. It may help to copy and paste the link sent in the e-mail to you into a web browser as sometimes clicking the link can cause browsers to only accept the first line. Any further problems with this please e-mail the address at the top of the page.

How many teams/managers do I need to form a league?

A league must have at least five teams and no more than 16 teams in it. All managers must have paid for their team in before you can begin to enter your players on the site, or begin your online auction.

How can I change my team name?

You can change it in the league lobby, by clicking on the team name, or on your team page once all of your players are in, by clicking Team Options on your team screen. The only time you can’t change it, is if you are in the middle of an online auction, in which case you need to wait until all the teams have been completed.

What do I have to do to score points for my players?

Your players will need to be on your pitch at the time of a scheduled match to score points for that specific match. To make sure they are, you will either need to do a manual sub by dragging the shirt of your sub from your team page, over the shirt of a player on the pitch and click 'save changes'. Alternatively you can let our supersubs system do the work for you by clicking the 'supersubs' button on your team page and selecting which players you want to play in all future matches.

How do I view the full Terms and Conditions for Fantasy League Pro?

The full game terms are available on the Terms and Conditions page.

Is there a number I can call to speak to someone?

Yes, we do try and answer all e-mails within 48 hours, but if you haven't got a response and would like to speak to a member of our games team please call 0207 428 2121

Pro Glossary of Terms

Some of the terms you'll become familiar with when playing Fantasy League Professional:

League Lobby
The area of the site that you use pre-season. In here you can start to set up your league, invite your managers, discuss and decide on league rules, plan your auction and make your payment before converting to the main site.

Your own unique area of Fantasy League Professional where you and your friends set the rules, compete against one another and converse on the message boards.

A collection of between five and 16 teams that select teams from the same Player List and compete against one another. If you have more than 16 teams, or just want to introduce promotion and relegation from season to season, you can add other divisions to your league structure.

A Chairman is in charge of their own individual league. They have the final say on the league rules, and process Online Auction rounds and Sealed Bid transfers.

Acting Chairman
If the Chairman is going away, or simply wants to share the work-load, they can appoint an Acting Chairman.

A Manager has a team in the league. They can make substitutions and transfers on their own team, depending on the league rules set up by the Chairman.

Traditional Auction
A face-to-face auction where your league members meet up in person and battle it out for the best players. Some suggested locations are a home, pub or club – anywhere that the group of managers can mingle and get round a table.

Online Auction
The Online Auction, which is available to interactive and premium leagues, allows managers bid for their team from the comfort of their own boardroom (home). All details of the auction are handled online, which means the game can still be played against colleagues without the need to meet up in person. This is ideal if leagues are pushed for time, or have managers are spread far and wide. All managers do NOT need to be online at the same time.

To make use of your full squad you can manually substitute players into your starting eleven prior to each match so that they are eligible to score points for your team in that game.

An automatic substitutions system where you can make all your subs in advance so that your players are pre-selected to play in all matches that they feature over a two week period.

Depending on your league's local rules, you can transfer players into your team (from the free agents list or from rival teams) to replace injured, suspended or out of form players.

Swap Deals
Managers can agree transfers with other managers in the league (verbally, on the league message board or over email) and then pass the details onto the league chairman who will carry out the trade using the Swap Deals button.

Sealed Bids
Chairman can create Sealed Bid transfer windows throughout the season where managers can bid on players on the Free Agents list which will add a touch of realism to the league.

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